Terms and Conditions
Thank you for visiting The Panel and Paper Co website at www.orange-zebra-474181.hostingersite.com (referred to as “the Website”). Before browsing or purchasing from our site, please take a moment to review these Terms of Use (“the Terms”). By using this Website, you agree to be legally bound by these Terms, which form a contract between you and The Panel and Paper Co Limited. For your convenience, we recommend printing a copy of these Terms for future reference.
The Website is operated by The Panel and Paper Co Limited, trading as The Panel and Paper Co. Throughout these Terms, references to “we,” “us,” or “our” mean The Panel and Paper Co Limited.
These Terms are intended for individual customers acting as consumers. If you are a business or trade customer, please contact us directly to request our specific Terms and Conditions for trade accounts.
Contacting Us
If you have any questions regarding these Terms, you can reach us by email at sales@orange-zebra-474181.hostingersite.comor via our online contact form. We may also contact you using the phone number, email, or postal address you’ve provided.
Overview
These Terms govern your use of the Website, including access to all content, tools, services, and products available through it. By using the Website or placing an order, you agree to comply with these Terms, as well as any related policies such as our Privacy Policy, Cookie Policy, and Social Media Policy, which are accessible through links on the Website.
We may transfer our rights and responsibilities under these Terms to another organisation, and if we do, we will inform you in writing and ensure that your rights remain protected.
As our Website evolves, new tools or features may be introduced, all of which will be governed by these Terms. We reserve the right to amend or update any part of the Terms at any time by publishing changes on this page. Please review this page periodically to stay informed. Continued use of the Website following any updates will indicate your acceptance of the revised Terms.
These Terms apply to all users of the Website, including but not limited to visitors, customers, browsers, vendors, and content contributors.
The Terms are divided into three sections:
Terms related to purchasing products through our Website.
Terms related to general use of the Website.
General provisions that apply to both purchases and Website use.
PART ONE – Purchasing Products from The Panel and Paper Co
This section outlines:
Your rights and obligations as a customer
Our rights and responsibilities as a business
Key legal information that we are required to provide
By purchasing any items from our website (www.orange-zebra-474181.hostingersite.com), you agree to comply with and be bound by these terms and conditions.
Protecting Your Personal Data
We take your privacy seriously. For full details on how we collect, use, and protect your personal information, please refer to our [Privacy Policy] available on our website. This includes our approach to cookies and tracking technologies. Any personal data you provide will be handled in line with this policy, which also explains your rights and how to reach out to us—or a data protection authority—if you have concerns about your information.
How to Place an Order
When you select products on our website and proceed to the checkout, you’re making an offer to purchase. Please take a moment to carefully review your order before finalizing it. You’ll have the opportunity to correct any mistakes before confirming payment.
Once you’ve submitted your order, you’ll receive an automatic confirmation email—and in some cases, a text message—acknowledging your order. However, this does not mean your order has been accepted.
We may reach out via the contact details you provided if we are unable to fulfill your order. This could be due to reasons such as:
The product is no longer in stock
Your payment could not be authorized
Your location restricts us from selling or shipping to you
You’ve ordered in unusually high quantities
There was an error in the product listing or price
Your order is considered officially accepted only when we send you a confirmation email stating that your order has been approved and will be dispatched. At this point, a binding contract is formed between you and The Panel and Paper Co.
We reserve the right, at our discretion, to limit the sale of our products to certain individuals, geographic regions, or jurisdictions. This may include restricting sales to resellers or distributors. We also reserve the right to limit quantities of any products offered.
Your Right to Cancel
In most cases, you are entitled to cancel your order within 14 calendar days of receiving the goods—without needing to provide a reason. This 14-day window begins the day you (or someone on your behalf, excluding the carrier) take possession of the order.
To exercise your right to cancel, simply notify us before the 14-day period ends. You can do so by emailing us at sales@orange-zebra-474181.hostingersite.com and clearly stating your intention to cancel.
Please note: The 14-day cancellation period is your statutory right. In addition, we offer a more flexible 30-day return policy, which is explained in detail in our Refund Policy.
What Happens After Cancellation
If you cancel your order within the eligible period:
We will refund you in full, including the cost of standard delivery.
If you opted for an upgraded shipping method, we’ll only reimburse the cost of our standard shipping.
If the returned item shows signs of handling that reduce its value, we may deduct a portion of the refund.
Refunds are typically processed within 14 days of receiving the returned items. Unless otherwise arranged, we will refund the amount using the original method of payment.
You are responsible for returning the products to us in appropriate packaging—preferably the original packaging—to ensure they arrive back in their original condition.
If you have questions or need assistance, don’t hesitate to reach out to our team at
📧 sales@orange-zebra-474181.hostingersite.com
🌐 www.orange-zebra-474181.hostingersite.comAccuracy of Account and Billing Details
When purchasing from The Panel and Paper Co via our website (www.orange-zebra-474181.hostingersite.com), you agree to provide accurate, up-to-date, and complete billing and account information. It’s your responsibility to update us promptly with any changes to your contact or payment details, including your email address and credit/debit card information, so we can process your orders efficiently and communicate with you when necessary.
For further information regarding shipping and returns, please refer to our Shipping Policy and Refund Policy, both accessible on our website.
Shipping and Delivery
For UK-based orders, we dispatch our products using trusted courier partners including Royal Mail, Parcelforce, Tuffnells, and Palletways. The expected delivery timeframe will be stated in your Order Confirmation Email.
Should unforeseen circumstances beyond our control affect the delivery schedule, we will inform you of a revised estimate. Please note that we are not responsible for delays resulting from such external factors or from inaccurate or insufficient delivery details provided by you.
If a product becomes unavailable after you’ve placed your order, we’ll notify you as soon as possible and issue a refund for the affected item(s), if payment has already been made.
Deliveries will be made to the address provided during checkout. Unless otherwise agreed, if we are unable to deliver your items within 30 days of sending your Confirmation Email, we will notify you, cancel the affected part of your order, and process a full refund.
If no one is available to receive the delivery at the address given, you’ll need to contact us at sales@orange-zebra-474181.hostingersite.com to rearrange.
Once your order has been delivered to your nominated address, you (or a designated recipient) assume responsibility for the items. In other words, the risk transfers to you upon successful delivery.
Payments
All prices displayed on our website are in British Pounds Sterling (£ GBP) and include VAT at the current rate where applicable. You agree to provide correct and up-to-date billing and shipping information at the time of your purchase. This includes your full name, address, and valid card/payment details. If your details change, please update your account promptly to avoid disruptions to your order.
We accept the following payment methods:
Visa
Mastercard
Maestro
American Express
PayPal
Apple Pay
Shop Pay
Klarna (subject to separate terms)
All card payments must be authorised by your card issuer. You may also be required to complete additional security checks to verify your identity. Your card will be charged at the point of purchase.
If we are unable to fulfill part or all of your order, and you’ve already made a payment, we will issue a full refund for the items we cannot supply.
If you have received your items but your payment is unsuccessful or reversed, you must either:
Complete payment within 14 days, or
Return the products to us in original condition within 30 days
Until then, you must retain possession of the items and take reasonable care of them. Failure to do so may result in us arranging collection at your cost.
Product Quality and Legal Rights
As a customer, you’re entitled to certain legal protections under the Consumer Rights Act 2015, which states that all products we provide must:
Match their descriptions
Be fit for their intended purpose
Be of acceptable quality
We are legally obligated to supply goods that conform to your order and meet these requirements.
Changes to Products or Availability
We strive to provide accurate product descriptions, imagery, and pricing on our website. However, we do not guarantee that your expectations will always be met or that all details will remain unchanged.
Please note:
Product details, including pricing and availability, are subject to change without notice.
We reserve the right to modify or discontinue products at any time.
Packaging may vary from what is shown online.
We aim to display colours and images as accurately as possible, but variations may occur depending on your device’s display settings.
Any offers on products or services on our site are void where prohibited by law.
For further inquiries or support, please contact us at:
📧 sales@orange-zebra-474181.hostingersite.com
🌐 www.orange-zebra-474181.hostingersite.comAt The Panel and Paper Co, all product information, including pricing, is subject to updates or modifications at any time without prior notice. We also reserve the right to remove any item from our range at our sole discretion.
If we are unable to supply a specific product you have ordered, we may provide a substitute item of comparable or superior quality and value. In such cases:
We will attempt to notify you before dispatch, though this may not always be possible;
You may decline the substitute product, and if so, we will arrange either a full refund or a replacement, and confirm how long the option to do so remains valid.
Faulty Items
We are committed to ensuring that every item you receive is as described, functional, and meets acceptable standards of quality. Under your statutory rights, you are entitled to the following:
Within 30 days of purchase: If your item proves to be faulty, you are entitled to request a refund.
If you believe a product you received is defective, please reach out to us at sales@orange-zebra-474181.hostingersite.com so we can resolve the issue promptly.
Contract Termination
Ending the agreement between you and The Panel and Paper Co does not affect any financial obligations you may still owe under that agreement. Any duties or liabilities established before termination remain enforceable.
These Terms remain in effect unless ended either by you or us. You may terminate them at any time by ceasing use of our website and informing us. We reserve the right to terminate your access without notice if, in our sole judgement, you breach any of these Terms. In such instances, you will remain responsible for any outstanding payments due up to the termination date. We may also restrict access to part or all of the website as necessary.
Limitation of Liability
All products sold by The Panel and Paper Co are designed to meet current UK regulations. We do not warrant or imply that these products meet legal or safety standards outside of the UK.
We cannot accept liability for any indirect or consequential losses, including loss of profits. For this reason, we advise that no installation, project planning, or appointments dependent on product delivery should be arranged until your order has arrived and been fully checked.
PART TWO – Use of the Website
Account Security
If you create an account with The Panel and Paper Co through www.orange-zebra-474181.hostingersite.com, you are responsible for keeping your login credentials private. This includes any username, password, or other security-related information.
You must not share this information with others. We reserve the right to disable any login credentials, whether chosen by you or assigned by us, if we believe you have violated any aspect of these Terms.
If you have any questions, please contact our team at:
📧 sales@orange-zebra-474181.hostingersite.com
🌐 www.orange-zebra-474181.hostingersite.comAll content available on the website of The Panel and Paper Co (www.orange-zebra-474181.hostingersite.com), including but not limited to original product designs, written material, and visual assets, is either owned by or licensed to us and is protected by UK and international intellectual property laws, including copyright, design rights, and other proprietary rights. We reserve all rights in this content.
You may download or print one copy of content from our website strictly for personal, non-commercial use, and you may share such content within your organisation. However, you must not modify the material in any way, separate visuals from their accompanying text, or remove any author attribution. Commercial use of any material from our website is strictly prohibited without our express permission.
Any unauthorised use or reproduction of our content may result in the immediate termination of your access to our website, and we may require you to return or destroy any copied materials.
The content on www.orange-zebra-474181.hostingersite.com is provided for general guidance only and should not be relied upon as professional or specific advice. While we strive to keep information current and accurate, we make no guarantees—express or implied—regarding the completeness, accuracy, or reliability of the content. Historical data or outdated information may appear from time to time and should be treated accordingly.
We reserve the right to modify or remove content on our website at any time without obligation to provide updates. You agree that it is your responsibility to monitor changes to our site.
Please note that all product images are for illustrative purposes. While we aim to display colours and details as accurately as possible, the display settings of your device may affect accuracy, and the actual product may differ slightly.
You are responsible for setting up your own IT systems and protective measures (e.g., antivirus software) to access www.orange-zebra-474181.hostingersite.com safely. We do not guarantee that the website will be free from viruses or other harmful components.
Misuse of our website, including attempts to gain unauthorised access, introducing malicious software, or launching denial-of-service attacks, is strictly forbidden and may be reported to law enforcement under the Computer Misuse Act 1990.
From time to time, we may link to third-party websites for your convenience. These links do not imply endorsement, and we are not responsible for the content or practices of those external sites.
You may link to the homepage or individual product pages on www.orange-zebra-474181.hostingersite.com, provided it is done in a fair and legal way that does not harm our reputation or imply an association or endorsement where none exists. We reserve the right to withdraw linking permission at any time. You may not frame our website or link from any website you do not own, other than your verified social media accounts.
If you’d like to link to us beyond these terms, please contact us at sales@orange-zebra-474181.hostingersite.com.
We currently do not host user-generated content such as comments or reviews. However, if you voluntarily send us creative ideas, suggestions, or other unsolicited submissions by email or post, you agree that we may use them without restriction, compensation, or obligation to respond.
We value your privacy. Any personal data you provide to us is handled according to our Privacy Policy, which outlines what information we collect, how it’s used, stored, and shared, and your rights under UK law. This includes data security during transmission—your payment details are always encrypted over secure networks.
For further questions, contact us at sales@orange-zebra-474181.hostingersite.com.
Despite our best efforts, errors such as pricing inaccuracies, omissions, or outdated information may occur. We reserve the right to correct such issues at any time—even after an order is placed. In such cases, we may cancel or amend affected orders without notice.
We are not required to update information unless legally obligated to do so, and any timestamps on the site should not be relied upon as confirmation of the latest updates.
The use of our website or its content for unlawful, harmful, or exploitative purposes is strictly forbidden. This includes, but is not limited to:
Violating intellectual property rights
Spreading harmful or offensive content
Uploading malware or attempting to gain unauthorised access
Collecting personal data without consent
Misrepresenting or manipulating website content
We reserve the right to revoke your access to the site if you engage in prohibited use.
We do not warrant that your experience on www.orange-zebra-474181.hostingersite.com will be uninterrupted, secure, or error-free. We may suspend or withdraw access to the site at any time without prior notice.
We reserve the right to refuse service to anyone, for any reason, at our sole discretion. Use of the website and purchase of our products is limited to individuals over the age of 18. These terms are governed by English law and are available only in English.
Liability
The Panel and Paper Co ensures that all products meet relevant UK legislation. However, we make no claims as to their compliance with international laws unless stated. We are not liable for indirect losses, such as loss of income or project delays—please ensure that goods are received and inspected before scheduling installation or use.
This includes liability for death or personal injury resulting from negligence by The Panel and Paper Co, our employees, agents, or subcontractors, as well as liability for fraud or fraudulent misrepresentation. You agree not to use www.orange-zebra-474181.hostingersite.com for any commercial or business purposes. We disclaim any liability for loss of profit, loss of business, business interruption, or missed business opportunities.
These Terms represent the full and complete agreement between you and The Panel and Paper Co, replacing and overriding all prior agreements, promises, assurances, warranties, representations, or understandings—whether written or spoken—related to the subject matter here. Both parties acknowledge that they will not rely on any statements, representations, or warranties outside these Terms, whether made innocently or negligently, and waive any claims for misrepresentation or negligent misstatement not expressly included in these Terms.
Neither your delay nor our delay in enforcing any right or remedy under these Terms or applicable law shall be considered a waiver of that right or any other rights, nor prevent future enforcement.
Nothing within these Terms creates or implies a partnership, joint venture, agency, or any other formal business relationship between you and The Panel and Paper Co beyond what is explicitly stated.
If any part of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be removed or limited to the minimum extent necessary without affecting the validity or enforceability of the remaining Terms.
Only you and The Panel and Paper Co have rights under these Terms. No third party may enforce any part of these Terms.
We aim to address any concerns or disputes promptly and fairly. Should you be dissatisfied with our products, services, or any other aspect, please contact us immediately at sales@orange-zebra-474181.hostingersite.com. If we are unable to resolve the issue directly with you, we will inform you accordingly and provide information about alternative dispute resolution options.
These Terms are governed by the laws of England and Wales. Any disputes arising under or related to these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.
